Check these resources first to see if your questions have already been answered:
If you have an account, please Log in, some details will be sent automatically which will help us to help you.
Phone OS and version (e.g. Android 12, iOS 15.4)
(e.g. 4.1.13) See help: How to check your app version and phone OS
Please attach up to 5 relevant files such as screenshots or CSV files etc. that may help us to understand your issue. Allowed file extensions: png jpg jpeg csv xls xlsx doc docx pdf txt json xml kml